Mon Mar 13 19:56:29 EST 2006

Slow Cable Modem, Part 2


I've replaced the modem with a nice new SURFboard, and the speed is still as slow as ever. Not much to talk about here other than this is very annoying. I used to be able to download a single CD full ISO of Knoppix in about 30 minutes, now it's taking hours. The upside is that they are going to come out and check the wiring and see what the hang up is, the downside is that they are going to do it "sometime Wednesday morning" so I have to take a half a day off from work. When I used to get paid salary this wasn't such a bad thing, but when you get paid hourly and are on a tight budget it's annoying.

So, I'm having a hard time believing though that it is wiring. We (tech support) went the web interface of the modem and the signal strength was about as good as it gets, and the signal to noise ratio was supposedly excellent. Other than wiring the only thing I can think of it someone is hogging the bandwidth on my cable segment. Hopefully it's just wiring.

As far as buying a cable modem goes, I finally got the answer on why they don't give you a discount for owning one. The service comes with "free cable modem rental". I'm sure I'm paying for it in the cost of the service anyway though.

I did learn though that, supposedly, I could get 768k/128k ADSL from Speakeasy which is an improvement. I'd much rather have 1.5M/384k if I had a choice. Maybe I'll call them up and see since they are more friendly to us tech types than the average ISP. I shouldn't be to hasty though and give Service Electric a chance to work through the problem. All in all the service has been satisfactory.

Posted by Brian | Permalink | Categories: Computers and Technology, Personal | |